Holistic Skillserv Program

The portfolio on one page

Eight products, one ladder

Each product answers one break in today's skilling model: the wrong candidate, no tracking, local-only jobs, no growth path. Each card opens its pages.

1

Existing 5 products

Gold Loan, MFI, General Insurance and Home Loan for graduates in Tier 1&2, plus CPBFI in every tier.

14 → 337 batches by FY30Open chapter → 2

Static Skillserv centre

A non-residential centre that owns the full path from awareness to a sustained job.

450 batches by FY30Open chapter → 3

Alumni tracking & club

Pulse, AI escalation, nuggets, a referral incentive from the 6th completion, and chapters.

₹250 from the 6th referralOpen chapter → 4

National recruiter partners

Hiring MoUs with national banks, NBFCs and insurers in place of hyper-local placement.

3–5 partners in the pilotOpen chapter → 5

Class 12 (+2) pathway

270 hours, a BFSI job, a distance degree while working and a path to an MBA.

149.5 lakh sat Class 12 in 2024Open chapter → 6

Online distance graduation

A UGC-recognised degree earned on the job: apprenticeship or full-time track.

ODL = regular degree (UGC 2022)Open chapter → 7

Upskilling → IIM MBA

Certificates while working, then a new-gen IIM online MBA funded by an FLDG-backed loan.

₹8–20 lakh MBA feesOpen chapter → 8

Residential programme

Exam aspirants not selected become banking staff: 4 months residential, 8 months paid OJT.

120 youth · ₹4.32 Cr pilotOpen chapter →

Why now

BFSI keeps hiring, but entry-level hires don't stay

The same four facts run under every product in this deck.

~2.5 lakhpermanent BFSI jobs to be added by 2030; hiring growth 8.7% (FY26) rising to 10% · Adecco India, Aug 2025

~48%of new BFSI roles now come from Tier II/III cities · Business Today, Jul 2026

103%frontline BFSI attrition; NBFCs 77%, insurers 62% · Hunar.AI 2025

~50%of frontline hires leave within 180 days; not reported to RBI · Telangana Today, Sep 2025

Banks are trimming

−10,114 jobs

Top 10 private banks cut headcount in FY26 as automation rose; ICICI −6,633, HDFC −3,346, Axis −3,116. Angel One, Aug 2026

Graduates struggle

~40% unemployed

of graduates under 25; ~1.1 crore graduates aged 20–29 unemployed (2023). State of Working India 2026

Hiring is slow

15–60 days

to fill a frontline role for ~60% of BFSI HR teams; pay rises of ₹1,000/month trigger exits. Hunar.AI 2025

Product 1 of 8

Existing 5 products: Gold Loan, Home Loan, General Insurance, MFI, CPBFI

Gold Loan Home Loan General Insurance MFI CPBFI Who hires whom Projection

Gold Loan, Home Loan, General Insurance and MFI are the courses we run today, all for graduates. The data backs a Tier 1 and 2 focus for three of them; MFI is the exception.

Product	Market size & growth	Where demand sits	Fit with Tier 1&2 cap
Gold Loan	₹15.6 lakh Cr (Nov 2025), +41.9% a year; fastest-growing retail loan	Top 10 states hold ~91%; South >75%; Tamil Nadu ~⅓	Yes, in Tier 1&2 cities of the South
Home Loan	Tier 2/3 volumes +81%, Tier 1 +52% (2025)	Top-city average loan ₹74 lakh; 21% of loans above ₹1 Cr; Tier 2/3 = 64% of volumes	Yes: big, complex loans need graduates
General Insurance	Insurance hiring +21%, freshers +43% (Apr 2026)	Urban India ~70% of premiums; Bengaluru +29%, Chennai +27%, Mumbai +18% hiring	Yes for the existing book
MFI	~₹3.2 lakh Cr portfolio; ~7 crore women borrowers	~75% of lending is rural	No: shift to Class 12 in Tier 3&4 (our FY28 plan)
CPBFI	Generic BFSI course, centre-based; 2.5 L BFSI jobs by 2030	Entry roles across banks, NBFCs, insurers; ~48% of new roles in Tier II/III	Runs in both Tier 1&2 and Tier 3&4

Graduate supply sits in Tier 1&27 of the 10 districts with the most colleges are Tier 1/2 cities: Bangalore Urban 1,058+, Jaipur 671, Hyderabad 488, Pune 466, Bhopal 327, Nagpur 318.AISHE via Deccan Herald, Jan 2023

Tier 2 freshers are absorbing fastestFresher hiring (0–3 yrs): Jaipur +22%, Ahmedabad +15%, Coimbatore +8%.Naukri JobSpeak, May 2026 · CRIF High Mark via Business Today, Jan 2026 · Urban Money · MFIN

Product 1 · Gold Loan · Deep dive

India's fastest-growing retail loan, concentrated in the South

Portfolio₹15.6 L Cr

outstanding (Nov 2025), +41.9% a year; 9.7% of all retail loans, up from 8.1%.

CRIF High Mark via Business Today, Jan 2026

Forecast₹18 L Cr

organised market by FY27, from ₹11.8 L Cr (Mar 2025); ~26% CAGR FY24–25.

ICRA via Business Today, Oct 2025

Borrowers902.6 L

active accounts, +10.3%: growth is mostly larger loans, not more borrowers.

CRIF High Mark

Lenders59.9%

of value with public sector banks; gold NBFCs 8.1% of value but 16.6% of accounts.

CRIF High Mark

NBFCs₹2.4 L Cr

NBFC gold AUM (Jun 2025), +41%; top 4 NBFCs hold 81%.

ICRA

Branches3.3%

branch CAGR FY20–25 while ticket size doubled: more work per branch, more staff per branch.

ICRA

Gold loans outstanding by state, Mar 2026 (₹ lakh crore)

Tamil Nadu5.96

Andhra Pradesh3.08

Karnataka1.81

Telangana1.60

Kerala1.45

Five southern states ≈ ₹13.9 L Cr of ₹18.6 L Cr (≈75%) · CivilsDaily, May 2026 (source not named; matches CRIF's "over three-fourths"). HSP plan: 7 → 112 Gold Loan batches, FY25–FY30.

Product 1 · Home Loan · Deep dive

Bigger, more complex loans that need graduate sales and credit staff

+81%Tier 2/3 home-loan volumes, 2025

vs

+52%Tier 1 volumes, 2025

64%of volumes from Tier 2/3 cities (60% in 2024)

₹74 Laverage loan in top cities FY25, +5%

₹99 LMumbai average; Gurugram ₹88 L

~20%ticket-size growth in Mumbai, Gurugram, Hyderabad

Disbursals by loan size, top cities FY25

47%under ₹45 L

32%₹45 L–1 Cr

21%above ₹1 Cr

What it means for HSP

Top-city value grew 15% and volume 10%: each loan carries more work.
One in five loans tops ₹1 Cr, needing income assessment, legal and technical checks.
Our Home Loan batches grow from 3 (FY26) to 75 (FY30), graduates only.

Urban Money via Outlook Money, Jan 2026 · Urban Money via Business Standard, Jun 2025

Product 1 · General Insurance · Deep dive

The book is urban; new business is moving down-tier

Where premiums are~70%

of premiums from urban India, though rural India is 65% of the population.

Business Today column, Sep 2025

Where growth is58→62%

share of new insurance business from Tier III and beyond over three years.

Probus via Deccan Chronicle, Jun 2025

Penetration4.2%

of GDP (2023-24), up from 3.7% a decade earlier.

IRDAI via Business Today

Segments+112%

SME insurance growth FY25; motor +25.6%.

Probus

Hiring+43%

insurance fresher hiring (Apr 2026); all insurance +21%; Bengaluru +29%, Chennai +27%, Mumbai +18%.

Naukri JobSpeak

Gap22% vs ~60%

rural vs urban households with health insurance.

NITI Aayog 2023

What it means for HSP

Run graduate GI courses in Tier 1&2, where insurers hire freshers fastest.
Insurance relationship-executive pay is rising 11.4% (FY26), so retention support matters.
Plan: GI grows from 20 batches (FY27) to 75 (FY30).

Product 1 · MFI · Deep dive

A rural business, so its course moves to Class 12

MFI is the one existing product where the data argues against a graduate, Tier 1&2 course. Our plan already shifts it.

₹3.2 L Crmicrofinance portfolio outstanding · MFIN, Feb 2026

~75%of lending is rural

~60%of Bandhan's ~13,000 field staff were Class 12 pass-outs

77%NBFC frontline attrition; in some MFIs the whole frontline turns over in 1–2 years (Sa-Dhan)

7

43

67

0

30

50

75

FY25 gradFY26 gradFY27 gradFY28 gradFY28 +2FY29 +2FY30 +2

MFIN via Business Today · Business Standard · NABFINS 2026 (10+2 for field officers) · Hunar.AI · HSP projection

Product 1 · CPBFI · Deep dive

A generic BFSI course for the roles every lender and insurer hires

CPBFI is a centre-based, generic BFSI course. It prepares learners for the entry roles offered across banks, NBFCs, insurers and fintechs, so it runs in Tier 1&2 and Tier 3&4 alike.

Jobs ahead~2.5 L

permanent BFSI jobs to be added by 2030; hiring growth 8.7% (FY26) rising to 10%.

Adecco India, Aug 2025

Beyond metros~48%

of new BFSI roles come from Tier II/III cities; 25%+ of 2025 mandates outside the top 8 metros.

Adecco India via Business Today

Insurance+43%

fresher hiring in insurance (Apr 2026); all insurance hiring +21%.

Naukri JobSpeak, May 2026

Banking outlook+9.2%

net employment change in banking, Oct 2026–Mar 2027.

TeamLease Employment Outlook

Entry pay8.9–10.4%

entry-level salary growth FY26: banks 8.9%, insurance 9.3%, fintech 9.4%, NBFCs 10.4%.

TeamLease Jobs & Salaries Primer FY26

Plan65 → 450

CPBFI batches, FY27 to FY30: the biggest line in the plan.

HSP projection

Generic BFSI entry role	Hired by	Pay growth FY26
Relationship executive	NBFC · insurer · fintech	11.6% · 11.4% · 9.5%
Sales officer	NBFC · bank	11.3% · 10.0%
Loan officer	NBFC · bank	10.9% · 10.0%
Accounts & finance executive	Insurer	10.5%
Legal executive	Bank	10.0%
Reconciliation analyst	Fintech	9.9%
MIS executive	Bank	9.6%
Field sales executive	Fintech	9.0%

Tier 1&2

Tier 1 cities lead fresher demand in insurance: Bengaluru +29%, Chennai +27%, Mumbai +18% hiring. Fresher hiring in Jaipur +22%, Ahmedabad +15%.

Tier 3&4

BFSI hiring is up 15–18% in Indore, Coimbatore, Nagpur and Guwahati. Local-language or grassroots sales skills make candidates 2.5× more likely to be shortlisted, with 10–15% higher pay.

TeamLease Jobs & Salaries Primer FY26 (1,308 firms, 20 cities) via SightsIn Plus · Adecco India · Naukri JobSpeak · TeamLease Employment Outlook

Product 1 · Who hires whom

Tier-1 lenders hire graduates. Tier-2 lenders hire +2. The line is moving.

Large banks and NBFCs recruit graduates; regional NBFCs and MFIs already fill field roles with Class 12 pass-outs. As margins tighten and automation takes branch work, we expect Tier-1 lenders to open more frontline roles to +2 candidates to cut cost.

Employer type	Typical entry hire today	Evidence
Tier-1 banks & NBFCs	Graduates	Hiring and branch roles shrinking: top 10 private banks −10,114 jobs (FY26)
Tier-2 NBFCs & MFIs	Class 12 for field roles	~60% of Bandhan's ~13,000 field staff were Class 12; NABFINS asks 10+2 for field officers, a degree only for Branch Head

Signals of the shift

HDFC Bank FY26: non-supervisory staff −8,153 while managers +4,810; hiring 45,902, about half of FY24.
Automation: Axis Bank's AI assistant handles 81% of branch queries; ICICI runs 100+ bots.
Pay pressure: entry salaries up 8.9% (banks) to 10.4% (NBFCs) in FY26, raising the cost of graduate hires.
Our response: graduate MFI batches stop after FY27; 12th-pass MFI grows to 75 batches by FY30.

People Matters, Jul 2026 · Angel One, Aug 2026 · Business Standard · NABFINS 2026 · TeamLease Jobs & Salaries Primer FY26

Our view, to test in the pilotThe cost-led shift toward +2 hiring at Tier-1 lenders is a forecast, not yet published data. We will track the share of Tier-1 partner offers going to +2 candidates every quarter.

Product 1 · Projection FY25–FY30

Product courses and centres: 14 → 787 batches

The four product courses, 12th-pass MFI and new CPBFI centres. Residential, BEAP, locations, partners and the overall total are on the last slide. FY27 figures in brackets are as supplied in the plan.

Batches	FY25	FY26	FY27	FY28	FY29	FY30
Gold Loan	7	25	75 (32)	80	97	112
MFI (graduates)	7	43	67 (54)	0	0	0
MFI (12th pass)	0	0	20 (0)	30	50	75
General Insurance	0	0	20 (12)	45	60	75
Home Loan	0	3	20 (15)	45	60	75
New Center CPBFI	0	0	65 (10)	200	300	450
Subtotal, these 6 lines	14	71	267 (123)	400	567	787

30,000enrolled in FY3030 per batch

24,000certified in FY3080% of enrolled

15,600placed in FY3065% of certified

₹20,500cost per beneficiary FY30₹18,500 in FY28

Source: HSP internal projection. Enrolment, certification and placement figures are for all programmes.

Product 2 of 8

Static Skillserv centre

Model Evidence Numbers

A non-residential Model Skillserv Centre that owns the full path from career awareness to a sustained BFSI job, judged on livelihoods rather than training hours. It carries the largest share of HSP batches.

450batches in FY30, 45% of the plan (65 in FY27)

15 → 65locations, FY25 to FY30

2 → 8implementation partners

₹18,500–20,500centre cost per learner, FY28–FY30

The gap it fills

PMKVY trained ~1.4 Cr, ~18% placed. Most centres stop at training.

How it differs

Demand mapping before admission, external certification, 12 months of retention support.

This chapter

The model, evidence from 7 programmes, the funnel and the economics.

Market research behind the centre model

Research point	Figure	Source
New BFSI roles from Tier II/III cities	~48%	Adecco India, 2025
Shortlisting edge for local-language / grassroots sales skills	2.5× more likely, +10–15% pay	Adecco India
Time to fill a frontline BFSI role	15–60 days for ~60% of HR teams	Hunar.AI 2025
PMKVY: trained vs placed (2015–23)	~1.4 Cr trained, ~18% placed	Ideas for India (Mathematica)
Employer-led model (Generation India) vs comparison	69% vs 28% ever employed	Ideas for India (Mathematica)
Structured apprenticeship (Muthoot Finance)	60-day loss 83% → 15%	HRKatha 2024

Product 2 · Static Skillserv centre · Model

A centre judged on livelihoods, not training hours

A non-residential Model Skillserv Centre takes youth from career awareness to a BFSI job and keeps supporting them after placement. Most skilling centres stop at delivery; this one owns the full path.

01

Demand mapping

Employers consulted so every batch is demand-backed

02

Mobilise & enrol

Outreach, one-to-one counselling, documents

03

Learn

Training, soft skills, mock interviews

04

Exposure

Employer visits and expert talks

05

Certify

Validated competencies, external authenticator

06

Place

Drives matched to employer demand

07

Retain & grow

Follow-up counselling, alumni mentoring

Stakeholder	Role in the centre	Value created
Students	Learning and career journey	Sustainable livelihood and progression
Employers	Share demand, exposure and jobs	Reliable talent pipeline
Skillserv	Design, govern, monitor quality	Scalable, replicable model
Implementation partner	Mobilisation, operations, counselling	Consistent delivery quality
Alumni · families	Mentor, refer, encourage enrolment	Long-term sustainability, social mobility

Product 2 · Static centre · Evidence

Most centres stop at training. Outcomes say why that fails.

Programme	What happened	Lesson for the centre	Source
PMKVY (2015–23)	~1.4 Cr trained, ~18% placed	Training volume without demand mapping	Ideas for India (Mathematica 2023)
Generation India	69% ever employed vs 28% comparison; 44% vs 25% on survey day; +75% earnings	Employer-led selection and 3-month mentoring work	Ideas for India (Mathematica 2023)
DDU-GKY Karnataka cohort	42% still in work at 1 year	Support must continue after placement	HSP template research
Muthoot Finance	60-day loss 83% → 15% after a structured apprenticeship	Earn-while-you-learn retains	HRKatha 2024
Kotak Unnati (FY24)	63% employed at survey; salary ₹11,955 → ₹15,505	Post-placement follow-up lifts pay	Kotak impact assessment
Tata Capital ProAspire	58% still in first job; 51% were Class 12	+2 cohorts can be retained	Tata Capital impact assessment
SAGE (Deloitte assessment)	41% of placed, mostly graduates, unhappy with role or pay	Match role and candidate	HSP template research

Design answerDemand mapping before admissions, external certification, placement drives matched to employer seats, and 12 months of retention support through the alumni platform.

Product 2 · Static centre · Numbers

The centre carries 45% of FY30 batches

Read as the "New Center CPBFI" line in the plan: 65 batches in FY27, rising to 450 in FY30, on the same 30-per-batch, 80% certified and 65% placed funnel.

65

200

300

450

FY27FY28FY29FY30

Centre funnel	FY28	FY29	FY30
Enrolled (30 per batch)	6,000	9,000	13,500
Certified (80%)	4,800	7,200	10,800
Placed (65% of certified)	3,120	4,680	7,020

Line (all programmes)	Rate per learner	FY28	FY29	FY30
Enrolment	30 per batch	13,500	21,900	30,000
Center partners	₹18,500 → ₹20,500	₹24.98 Cr	₹42.71 Cr	₹61.50 Cr
Student experience	₹1,800	₹2.43 Cr	₹3.94 Cr	₹5.40 Cr
External authenticator	₹1,200	₹1.62 Cr	₹2.63 Cr	₹3.60 Cr
Centre-related share of pre-GST budget	—	73%	74%	72%

Centre funnel derived from the HSP projection; confirm the centre = CPBFI line and add course length before LRS.

Product 3 of 8

Alumni tracking, referrals and club

Attrition The loop Evidence & cost

Every alumnus stays visible after certification: a WhatsApp pulse, AI escalation to a counsellor, refresher nuggets, a referral incentive for new learners and local chapters.

103%frontline BFSI attrition a year

~50%of frontline hires leave within 180 days

₹250per completed referral from the 6th onward

₹2.3 CrAlumni Connect budget FY30 (₹1 Cr in FY28)

Market research behind alumni tracking

Research point	Figure	Source
Frontline hires leaving within 180 days	~50%	Telangana Today, Sep 2025
New hires leaving within 90 days (India)	20–30%	AceNgage
Private bank attrition FY25	18% (ICICI) to 33.3% (Kotak)	Outlook Business
Insurance / retail banking attrition	60–70% / 35–40%	TeamLease DA via BizzBuzz
Recruiters naming referrals their top source of quality hires	55%	LinkedIn India Recruiting Trends
Kotak Unnati trainees who came via friends or family	42%	Kotak impact assessment
WhatsApp users in India	~50 Cr	Gulf News, May 2023

Product 3 · Alumni · The attrition problem

Even the best banks lose a fifth to a third of staff a year

Bank	FY23	FY24	FY25
ICICI Bank	30.9%	24.5%	18.0%
HDFC Bank	34.2%	26.9%	22.6% (23.1% FY26)
Axis Bank	—	28.8%	25.5%
IndusInd Bank	51.0%	37.0%	29.0%
Kotak Mahindra	—	39.6%	33.3%

Frontline BFSIHunar.AI 2025103%

NBFC frontline77%

Insurance (sector)TeamLease DA60–70%

Retail bankingTeamLease DA35–40%

Private banks, 3-yr averageRBI 2023-24~25%

Outlook Business (bank figures) · People Matters (HDFC FY26) · BizzBuzz/TeamLease Degree Apprenticeship, Jun 2024 · Moneylife (RBI)

Product 3 · Alumni tracking · The loop

No alumnus drops out of sight

A WhatsApp-led loop from the first week of training to referral, with an AI call and a human counsellor when a risk shows up.

01 · In session

Weekly pulse

Attendance, LMS and quiz signals

02 · Certified

Profile

Recruiter mapping, interview dates

03 · Every 15 days

Status push

Placed / interviewing / not placed

04 · On risk

AI call

Counsellor resolves within 7 days

05 · First 90 days

Career pulse

5 questions, weekly

06 · Learn

Nuggets

<3/5 recap · 4–5 next nugget

07 · Advocate

Refer

New learners into our programmes

1GoalEach alumnus refers 5 new learners

2CaptureReferral logged against alumni ID

3EnrolReferred learner joins a current programme

4CompleteFirst 5 completions earn recognition

₹250RewardPaid for each completion from the 6th onward

Chapters

Local or product-based; quarterly reconnects, peer mentoring, recruiter sessions

Recognition

Alumni Champion, Top Referrer, Mentor of the Quarter

Learn

Nugget library, product updates, micro-quizzes

Dashboard

One login: learning, placement, pulse, referrals

Product 3 · Alumni · Evidence and cost

Most exits happen early, and nobody records them

Early exits~50%

of frontline hires leave within 180 days; infant attrition is not reported to RBI.

Telangana Today (opinion), Sep 2025

First 90 days20–30%

of new hires in India leave within 90 days.

AceNgage

Referrals work55%

of Indian recruiters call referral programmes their top source of quality hires; 42% of Kotak Unnati trainees came via friends or family.

LinkedIn India; Kotak impact assessment

Reach~50 Cr

WhatsApp users in India: the channel for pulses and nuggets.

Gulf News, May 2023

Early warning≤7 days

from risk flag to counsellor contact: our target.

HSP design

Referral cost₹0

for the first 5 completions per alumnus; ₹250 each after that (8 completions = ₹750).

HSP design

Alumni Connect budget	FY28	FY29	FY30
Alumni Connect	₹1.00 Cr	₹1.80 Cr	₹2.30 Cr
Per placed learner	₹1,425	₹1,581	₹1,474

Placement visibilityStatus known every 15 days

90 / 180-day retentionShare still in the job

Referral yieldCompletions per active alumnus

CommunityChapter attendance per quarter

Product 4 of 8

National recruiter partnerships

Where hiring goes Model

Indicator	Figure	Source
Bank employees, Mar 2025	Private 8.38 lakh (−7,257); PSB 7.58 lakh (+1,626)	RBI via Business Standard
Fresh hires FY25	HDFC Bank 49,713 · Axis 31,674 · SBI 1,770	Business Standard, Jul 2025
Top NBFC employers	5 groups employ 2 lakh+; added 10,000+ in one quarter	All Things Talent (BSE filings)
Life insurance agents	31.5 lakh, +2.25 lakh in a year (Jun 2025)	Life Insurance Council via Cafemutual
Banking hiring outlook	+9.2% net employment change, Oct 2026–Mar 2027	TeamLease Employment Outlook
Entry salary growth FY26	NBFC 10.4% · insurance 9.3% · banks 8.9%	TeamLease Jobs & Salaries Primer

The point for HSPHDFC Bank and Axis Bank hired 81,000+ in FY25, yet private bank headcount fell. Most large-employer hiring replaces people who left, so a partner that cuts early exits saves those hires. NBFCs also fill field roles through staffing firms, a second route in.

Product 4 · Recruiters · Where hiring is going

Half of new roles are outside the metros, and local talent earns more

Indore, Coimbatore, Nagpur, Guwahati+15–18%

Surat, Jaipur, Lucknow, Bhubaneswar+11–13%

~48%of new BFSI roles from Tier II/III cities

25%+of 2025 mandates outside the top 8 metros

2.5×more likely shortlisted with local language or grassroots sales skills

+10–15%pay premium for those candidates

Entry role, FY26	Salary growth
NBFC relationship executive	11.6%
Insurance relationship executive	11.4%
NBFC sales officer	11.3%
NBFC loan officer	10.9%
Bank sales / loan officer	10.0%
Fintech relationship executive	9.5%

Adecco India via Business Today, Jul 2026 · TeamLease Jobs & Salaries Primer FY26 (1,308 firms, 20 cities) via SightsIn Plus

Product 4 · National recruiter partnerships · Model

One MoU in place of batch-by-batch placement

Hyper-local placement (today)

→

National recruiter partner

Small lenders and debt-recovery agencies

→

Banks, NBFCs and insurers with a national footprint

A few seats, one batch at a time

→

Annual hiring commitments by role and location

Rarely beyond the entry role

→

Promotion ladder, transfers, internal postings

Little support for study

→

Exam leave and promotion tied to graduation

Exits for small raises elsewhere

→

A reason to stay 3–5 years with one employer

Partners commit

Hiring commitments · input into the 72-hour module · fixed interview dates · promotion review after 2–3 years · exam leave

Partners get

Trained hires from day one · shorter time to fill · lower early attrition backed by pulse data · a recurring pipeline

15–60 daysto fill a frontline role for ~60% of BFSI HR teams · Hunar.AI

103%frontline attrition that partners pay to replace · Hunar.AI

81,000+FY25 hires at HDFC Bank and Axis Bank alone · Business Standard

71%of banking executives report talent shortfalls · IBM IBV 2026

₹70–80 La year, FY28–FY30 budget

3–5national partners in the pilot

Seats filledvs seats committed, quarterly

Retention90-day and 12-month, by partner

Product 5 of 8

The Class 12 (+2) pathway

The pool Need to earn Design

Class 12 pass-outs are the biggest, easiest-to-reach pool, and many must earn straight away. 270 hours take them to a BFSI job, then a degree and an MBA path without leaving it.

149.5 Lsat Class 12 boards in 2024; ~1.32 Cr passed

8.6% vs 13.0%unemployment, Class 12 vs graduates (PLFS)

28.2%of a BFSI skilling cohort from homes under ₹20,000/month

7512th-pass MFI batches by FY30

Market research behind the Class 12 pathway

Research point	Figure	Source
Students who sat Class 12 boards	1.55 Cr (2023) · 1.49 Cr (2024)	Ministry of Education
Higher-education GER, age 18–23	28.4%	AISHE
Graduates under 25 who cannot find work	~40%	State of Working India 2026
Young men out of education because they are working	36.9%	NSS 75th round
Indians multidimensionally poor, 2022-23	11.28% (from 29.17% in 2013-14)	NITI Aayog
Bandhan field staff who were Class 12 pass-outs	~60% of ~13,000	Business Standard
NABFINS field officer requirement	10+2; degree only for Branch Head	NABFINS 2026

Product 5 · Class 12 · The pool

~1.3 crore Class 12 passers a year, most not in college

Class 12 boards	Appeared	Pass %
2023	1,55,01,791	82.5%
2024	1,49,45,104	~88%
Implied passers 2024	≈ 1.32 Cr	—

Unemployment rate, PLFS

Class 12, 2023-248.6%

Graduate, 2023-2413.0%

Class 12, 2021-226.3%

Graduate, 2021-2214.9%

28.4%higher-education GER, age 18–23 · AISHE

~40%of graduates under 25 unemployed; ~20% at 25–29

1.1 Crunemployed graduates aged 20–29, of 6.3 Cr (2023)

80%of Tamil Nadu's unemployed were preparing for a state exam (graduates wait)

Ministry of Education via Careers360 · PLFS · AISHE via Free Press Journal · State of Working India 2026 · Mangal (TN study)

Product 5 · Class 12 (+2) pathway · Why +2

A bigger pool, easier to reach, and needs to earn now

Class 12 pass-outs are more numerous than graduates, less often unemployed, and many come from households that need their income straight away.

149.5 Lstudents sat Class 12 boards in 2024; ~88% pass · MoE

28.4%higher-education GER (18–23): most youth are not in college · AISHE

8.6% vs 13.0%unemployment, Class 12 vs graduates · PLFS 2023-24

~40%of graduates under 25 cannot find work · State of Working India 2026

Why +2 candidates work straight after Class 12

Household income < ₹20,000/monthProAspire BFSI cohort, 51% Class 1228.2%

Earnings spent on daily household needsEmployed ProAspire alumni87.4%

Earnings fund siblings' or children's educationEmployed ProAspire alumni43.3%

Young men out of education because they are workingNSS 75th round, 2017-1836.9%

Indians multidimensionally poor, 2022-23NITI Aayog MPI (29.2% in 2013-14)11.3%

What the data does and does not sayNo national survey reports the share of Class 12 pass-outs from BPL families. The closest evidence is a BFSI skilling cohort like ours: half Class 12, over a quarter from homes earning under ₹20,000 a month, and nearly 9 in 10 spending their pay on household needs.Action: record BPL / ration-card status at enrolment so HSP reports this figure from cohort one.Tata Capital ProAspire impact assessment FY24 (n=350) · Careers360 on NSS 75th round · NITI Aayog via Outlook Business, Jan 2024

Product 5 · Class 12 pathway · Design

270 hours to a job, then a degree without leaving it

108 hrs · 40%A. Aptitude: reasoning, verbal, financial numeracy

90 hrs · 33%B. CAW: communication, attitude, workplace

72 hrs · 27%C. Role-specific, set with employers

STEP 1

Class 12 pass-out

Mobilised from schools around results; no upfront fee

Day 0

STEP 2

HSP training

270 hrs, 45–60 days, day-scholar or residential

Day 1–60

STEP 3

BFSI job

Placed with a partner employer

Month 2

STEP 4

Distance degree

UGC-recognised, alongside the job

Year 1–3

STEP 5

Alumni nurture

Tracking, mentoring, promotion

Year 2–3

STEP 6

Online MBA

New-gen IIM, FLDG-backed loan

Year 5+

	Class 12 pass-out	Graduate
Outside options	Few formal jobs; a BFSI role is a step up	Switches for a small raise
Mobilisation	In bulk through schools around board results	Scattered; often unwilling to take field roles
Reason to stay	Degree and MBA earned while working	Already holds a degree
Roles	Field sales, collections, branch support, tele-sales, MFI field officer	Product roles in Tier 1&2 (Product 1)

The longer-tenure claim for +2 hires is our hypothesis; the pilot compares 90-day and 12-month retention against graduate hires.

Product 6 of 8

Online distance graduation

Every placed HSP candidate can take a UGC-recognised BBA or BCom: through an apprenticeship that earns credits, or alongside a full-time role.

Policy & market	Figure
Recognition	Online and ODL degrees equal to regular degrees (UGC, Sep 2022)
Job inside the degree	UGC AEDP: 1–3 semesters of apprenticeship in a 3-year UG, from Jul 2025
ODL enrolment	14.4 L → 20.4 L (+42%), 2020-21 to 2021-22
Apprentice stipend	₹6,800–12,300/month; govt pays 25% or ₹1,500 (NAPS)
NAPS outcome	53 L apprentices; ~72% got full-time jobs
NATS	Graduates and diploma only: open to HSP alumni after they graduate

Track A · Apprenticeship

NAPS or AEDP degree: stipend, credits for the job, full-time offer at the end.

Track B · Full-time role

On payroll; online or ODL BBA/BCom on evenings and weekends.

Careers360 (UGC, AEDP) · ThePrint, Oct 2022 · Angel One, Sep 2025 · PIB via SuperKalam, Jul 2026 · Bajaj Finserv NATS page

Stipend band₹6,800–12,300

a month from Sep 2025, up from ₹5,000–9,000.

Angel One, Sep 2025

Govt share25% / 50%

NAPS pays 25% or ₹1,500; NATS pays 50% via DBT.

Angel One · Bajaj Finserv NATS page

Scale53 L

NAPS apprentices FY19–FY27; 57,945 establishments, 38,936 of them MSMEs.

PIB via SuperKalam, Jul 2026

Outcome~72%

of NAPS apprentices got full-time jobs after training (AJNIFM evaluation).

PIB via SuperKalam

NATS5.23 L

graduate and diploma apprentices FY25; graduate stipend ₹12,300 from Apr 2026.

DQ India · Bajaj Finserv

BFSI completes42%

of BFSI employers see 75–100% apprenticeship completion, the top sector.

TeamLease Degree Apprenticeship

Product 7 of 8

Upskilling and online MBA with FLDG

IIM market Funding

Short certificates while working, then a new-generation IIM online MBA once alumni are graduates with 2–3 years' experience. A first-loss default guarantee (FLDG) pool lets the lender say yes to first-time borrowers.

IIM online MBA fees₹8–20 L

IIM Ranchi, Raipur, Shillong, Kozhikode run online or blended MBAs; IIM Sirmaur ~₹8 L.

Careers360, May 2025 · Tribune

Guarantee gap₹7.5 L

cap on CGFSEL and PM-Vidyalaxmi (75% guarantee) cover; the FLDG pool covers risk above it.

Careers360, Sep 2026 · ThePrint, Nov 2024

RBI DLG cap5%

of the loan portfolio; cash, FD lien or bank guarantee; invoked within 120 days.

RBI Digital Lending Directions 2025

Loan quality7→2%

PSB education-loan GNPA, FY21 to FY25.

MoF via Business Standard, Dec 2025

Upskilling keeps people61%

of Gen Z say upskilling is their top reason to stay; 96% upskilled last year.

Deel Survey 2025

EMBA market₹1,480 Cr

in 2024, projected ₹2,090 Cr by 2029; ~63% of EMBA graduates promoted.

Hans India, Oct 2025 (directional)

Eligible alumnusGraduate, promoted, IIM admit

→

LenderUnderwrites; pays fee to IIM

→

FLDG pool≤5% of portfolio sits with lender

→

RepaymentPayroll EMI from salary

→

RecycleUnused pool funds next cohort

Illustration: 100 alumni × ₹8 L = ₹8 Cr of loans → pool at most ₹40 L. DLG rules sit under digital lending; legal and CSR-rules review needed before funding.

Product 7 · Upskilling & MBA · The IIM market

New-generation IIMs now teach working professionals online

Programme	Mode	Length	Notes
IIM Sirmaur MBA with AI	Live online + 2 campus immersions	24 months	~₹8 L; graduate 55% + 2 yrs' experience; start Feb 2026
IIM Ranchi online EMBA	Online	2 years	Electives in finance, marketing, analytics, HR
IIM Raipur eMBA	Blended, 6 terms	2 years	1,000+ hrs of content; admission on academics, experience, interview
IIM Shillong PGPWE	Weekend / evening live + campus	2 years	Degree + CAT, GMAT or WE-MAT
IIM Kozhikode MBA for working executives	Online + 3 campus weeks	2 years	CAT/GRE/GMAT/EMAT + interview
IIM Ahmedabad BPGP (benchmark)	Blended	2–3 years	₹20 L; first batch 138 (2024)

₹8–20 Lfee range across IIM online MBAs; EMI and term payment allowed

50% + 3 yrstypical eligibility: graduation marks and post-degree experience

5 L+ / 49konline MBA seats at UGC-approved universities over 3 years vs students enrolled

61%of Gen Z say upskilling is their top reason to stay; 36% have it employer-sponsored

Careers360, May 2025 · Tribune · Hans India, Oct 2025 · Careers360, Sep 2025 · Deel Survey 2025

Product 7 · Funding the MBA

Education loans are growing and performing; guarantees stop at ₹7.5 lakh

Education-loan market	Figure
Outstanding	₹1.37 L Cr (2025), from ₹99,086 Cr (2023)
Active accounts	20.63 L (23.36 L in 2014): fewer, larger loans
Students financed by PSBs	7.37 L in FY24, +17%
PSB education-loan GNPA	7% (FY21) → 2% (FY25)

Guarantee or rule	Terms
CGFSEL (NCGTC)	Collateral-free loans up to ₹7.5 L
PM-Vidyalaxmi	75% guarantee up to ₹7.5 L; family income ≤ ₹8 L; ~860 institutions; 3% interest subvention up to ₹10 L
RBI DLG / FLDG	≤5% of portfolio; cash, FD lien or bank guarantee; invoked within 120 days; tenor ≥ longest loan
CSR guarantees	Argued to count as CSR spend once deployed; unused funds redeployable (360 ONE, Jan 2026)

Before the pool is funded

Legal check that RBI's DLG rules, written for digital lending, fit an offline education loan.
CSR-rules review if the lender is a group company.
Confirm with each IIM whether experience gained before graduation counts.

The Week, Jun 2026 · MoF via Business Standard · Careers360 · ThePrint · AZB & Partners · IndiaLaw · 360 ONE

Product 8 of 8

Residential skilling programme

Design Pilot numbers

Odds<0.1%

UPSC: 13+ lakh registrations a year for ~1,000 posts.

UPSC annual reports (per need analysis)

Time lost2–5 yrs

of preparation with little or no income; many self-classify as students.

MoSPI / PLFS (per need analysis)

Graduates wait80%

of Tamil Nadu's unemployed were preparing for a state government exam.

Mangal (TN study)

Pay uplift₹2.5–4.5 L

a year at placement, vs ~₹1.3 L average for a non-residential BFSI cohort.

Residential one-pager · ProAspire IA

Demand~25%

private-bank attrition keeps Small Finance Banks hiring frontline staff.

RBI 2023-24

Lesson16,060

joined of 1.65 lakh PM Internship offers: paid OJT must match expectations.

ThePrint, Jun 2026

Product 8 · Residential skilling programme · Design

Exam aspirants not selected become banking professionals

India's problem is a matching problem: millions of disciplined aspirants on one side, a BFSI sector short of frontline staff on the other.

13+ lakhUPSC registrations a year for ~1,000 posts, under 0.1% selected

2–5 yrsof preparation with little or no income

~25%private bank attrition (RBI Trend & Progress 2023-24)

~48%of new BFSI hiring in Tier 2 and 3 cities

SELECT

Cohort of 40

Aptitude tests and motivation interviews

Month 0

RESIDENTIAL

4 months

SFB fundamentals, sales, customer skills, discipline

Month 1–4

OJT

8 months paid

Live deployment in Small Finance Banks, ~₹25,000/month stipend

Month 5–12

PLACE

₹2.5–4.5 LPA

Employer matching, then 12 months of mentoring

Month 13+

Product 8 · Residential · Pilot numbers

120 youth over 3 years for ≈ ₹4.32 Cr

Metric	Target
Cohort	40 a year, 120 total
Cost per student	₹3.60 lakh
Total investment	≈ ₹4.32 Cr
OJT stipend	~₹25,000/month, shared with banks
Placement	80–90%
Starting salary	₹2.5–4.5 LPA
12-month retention	70%+

To reconcile before approval

The plan budgets Residential at ₹50 L content (FY28) + ₹14 L (FY29) + ₹42 L (FY30) ≈ ₹1.06 Cr, against ≈ ₹4.32 Cr here. State whether banks fund the stipend gap.
The plan shows 1 batch in FY29 and 3 in FY30 at 30 per batch; this page uses 40 a year.
Course length: 3 + 4 months (need analysis) or 4 + 8 months (budget sheet).

Partners

Skillserv (architect), Small Finance Banks (OJT seats, hiring), implementation partners, industry experts

Risks

Wrong candidates · dropouts · OJT seats falling through · single-employer dependency · early attrition

The ask

Approve the 3-year pilot and sign OJT and hiring commitments with at least 2 SFBs

Total budget and decisions

₹46.9 Cr in FY28, rising to ₹114.9 Cr in FY30

Line item (₹)	FY28	FY29	FY30
Center partners	24,97,50,000	42,70,50,000	61,50,00,000
Student experience	2,43,00,000	3,94,20,000	5,40,00,000
National recruiter partnership	70,00,000	80,00,000	80,00,000
External authenticator	1,62,00,000	2,62,80,000	3,60,00,000
Digital partner, LMS, content	81,50,000	47,25,000	73,50,000
Alumni Connect	1,00,00,000	1,80,00,000	2,30,00,000
BEAP content + partnership	1,74,40,000	5,26,08,000	9,15,84,000
Residential content + partnership	50,00,000	14,00,000	42,00,000
DFL 2.0	6,00,00,000	9,00,00,000	13,50,00,000
Total before GST	39,78,40,000	66,74,83,000	97,41,34,000
GST 18%	7,16,11,200	12,01,46,940	17,53,44,120
Grand total	46,94,51,200	78,76,29,940	1,14,94,78,120

Other lines and plan total (batches)

Line	FY25	FY26	FY27	FY28	FY29	FY30
Locations	15	23	34	45	45	65
BEAP	0	0	0	50	160	205
Residential	0	0	0	0	1	3
Partners	2	6	7	7	8	8
Total	14	71	267 (123)	450	730*	1,000*

*FY29–FY30 product rows add up to 728 and 995 against totals of 730 and 1,000; to be reconciled.

Cap product courses to graduates in Tier 1&2; move MFI to Class 12 from FY28.

Approve the static centre model and the Class 12 pathway for the FY27 pilot.

Sign 3–5 national recruiters, 1–2 universities and a lending partner.

Approve pilots for Residential and BEAP; legal review of the FLDG pool.

Sources

Where the numbers come from

BFSI to add 2.5 lakh jobs by 2030 (Adecco India), Outlook Business
Tier II/III cities take centre stage in BFSI hiring, Business Today
Hunar.AI: 103% frontline attrition in BFSI, CXOtoday
RBI must address frontline BFSI attrition, Telangana Today
Top 10 private banks cut 10,114 jobs in FY26, Angel One
HDFC Bank cuts workforce by 3,343, adds ~4,800 managers, People Matters
State of Working India 2026, Careers360
Gold loan portfolio ₹15.6 lakh Cr (CRIF High Mark), Business Today
Home loan growth beyond metros (Urban Money), Outlook Money
Mumbai, Gurugram lead home loan chart, Business Standard
Urban India is over-insured, Business Today
Naukri JobSpeak, April 2026, Naukri
Microfinance past stress peak (MFIN), Business Today
Districts with most colleges (AISHE), Deccan Herald
Entry-level BFSI salaries FY26 (TeamLease), SightsIn Plus
ProAspire BFSI skilling impact assessment, Tata Capital
When and why students drop out (NSS 75th round), Careers360
24.8 Cr moved out of multidimensional poverty (NITI), Outlook Business
Bank employee counts FY25 (RBI), Business Standard
Fresh hiring by top banks FY25, Business Standard
31.5 lakh life insurance agents, Cafemutual
Online MBA courses offered by IIMs, Careers360
RBI Digital Lending Directions 2025, IndiaLaw
PM-Vidyalaxmi, ThePrint
Deel Skilling and Upskilling Survey 2025, CXO Digital Pulse
Online and ODL degrees equivalent (UGC), Careers360
Salient features of NAPS-2 (PIB), SuperKalam
Only 42.6% of graduates employable (Mercer-Mettl), ThePrint
Contests, gamification and persistent engagement, Palikot et al.
PM Internship Scheme missed targets, ThePrint
Internet in India 2025 (IAMAI–Kantar), Free Press Journal
UPI ₹314 lakh Cr in FY26 (Lok Sabha), Outlook Money
73% of youth lack basic email skills (NSSO), ThePrint
Only 27% financially literate (VP Research), Punekar News
Making vocational training more effective (Mathematica), Ideas for India
Private bank attrition FY23–FY25, Outlook Business
25% private-bank attrition (RBI), Moneylife
BFSI 30–40% attrition (TeamLease DA), BizzBuzz
Gold loan market forecast (ICRA), Business Today
Five southern states hold 75% of gold loans, CivilsDaily
Tier III drives 62% of new premiums (Probus), Deccan Chronicle
Class 10 and 12 result analysis (MoE), Careers360
Education loans outstanding, The Week
Executive MBA market, Hans India
Apprentice stipend ₹6,800–12,300, Angel One
MOOC completion rates revisited, Jordan, IRRODL
UG students to intern 8–10 weeks (UGC), ThePrint
DPDP Act and Rules timeline, AMS Shardul
HSP internal: FY25–FY30 projection; Model Skillserv Centre, Residential and DFL 2.0 one-pagers